(03) 9249 9640
info@iestrata.com.auLocked Bag 8000 MDC KEW 3101
Hours: Monday - Friday / 9am - 5pm
A/Hours Common Property Emergencies: 03 9808 7555
Service includes -
Communication: In our initial meetings with owners we will work through a checklist of items to ensure we have a clear picture of the community's needs including their short and long-term goals. All emails and phone calls to landlines and mobiles within Australia are included in our fee structure. Our point of contact is usually the chairperson of each owners corporation however in many cases we will need to communicate with all owners where major decisions require special resolutions.
Ongoing communication including the issuing of levy notices and other information will be delivered by email in most cases rather than Australia Post due to the recent
Banking: We rely on Macquarie Bank to provide us with a superior drama-free banking service and we continue to enjoy their advice and expertise. From our
Financials: Annual reports are distributed by email to all owners with the notice of
Levies /Arrears: We recommend a debt collection policy be applied to levy arrears. Unpaid levies even in the short term will adversely affect the day-to-day operations of any strata community. As
Builders and Developers: Our aim is to simplify the process of establishing a strata scheme for new developments by:
| Repairs and Maintenance: There are two main objectives to the maintenance service we provide: the safety of those who live in or visit the property and the protection of the owners' major asset. All contractors must be fully insured and licensed in their particular field with copies of those policies and documents held with us before any work order is issued.
Meetings: We notify all owners of a date of their AGM as early as twelve months in advance. All meetings involving our managers are conducted via Zoom (videoconferencing) and within business hours. This ensures meetings are conducted in a professional and timely manner and owners attend from the comfort of their home or office.
Insurance: As authorised representatives of Whitbread Insurance Brokers we are able to provide our owners with comprehensive insurance options. We encourage owners to consider covering themselves for at least $30 million in public liability insurance and for adequate property insurance to cover the reinstatement and/or replacement of the common property.
Valuations: We believe all strata communities should obtain a revised property valuation every 3-5 years and owners should review their insurance needs at every annual general meeting.
Other Services: You might require services that
If you have questions regarding any of the above or concerns with your current management, contact us for a confidential discussion.
DONNA J FOSTER CPSM CMCA Director / Licensed Estate Agent Inner East Strata Management Services 832 High Street, Kew East. Vic. 3102 Phone: 03 9249.9640 Hours: 9.00 am - 5.00 pm / Mon - Fri
A/Hrs Common Property Emergencies Twin Electrics & Plumbing: 03 9808.7555 |